Subscription Policy

Joining the VIP Club takes 20% off your order and starts a monthly glove subscription. Here is exactly what that means.

What you are agreeing to

Ticking the VIP Club option at checkout does two things: it discounts the order you are placing by 20%, and it enrols you in a recurring monthly subscription for one personalised glove.

Your first month is included in the order you pay today. Nothing further is charged for 30 days.

What you are charged, and when

After 30 days, and every 30 days thereafter, the card you paid with is charged the same amount as the goods on your first order. The exact figure is shown on the confirmation page and in your receipt.

Shipping on subscription glove shipments is free and is not added to the monthly charge.

Each month's glove is made in the same hand, size, colour and initials as your first order.

Cancelling

Email help@thegolfgents.com from the address on your order and say you want to cancel. No reason is needed and no notice period applies.

Cancel at any time before your next billing date and you will not be charged again. If a glove for that month has already gone into production when you cancel, it still ships to you.

We confirm every cancellation in writing. If you do not get a confirmation within two business days, chase us — the cancellation stands from the date you first wrote.

Failed payments and changes

If a renewal payment fails, we retry it over the following days and email you. If it cannot be collected, the subscription is paused rather than left hanging.

We will give at least 30 days' notice by email before changing the price or the frequency, and you can cancel before any change takes effect.